The role of the advising & retention specialist at Chamberlain University is to enhance the student experience and support student success through proactive, informed and compassionate advising. Specialists guide students through course planning, degree progression, financial responsibilities, and resource navigation, enabling earlier identification of barriers and more proactive intervention.

Your specialist can assist you with:

• Course planning
• Identifying resources to promote academic progression
• Registration – Registration begins Week 3 of the second session every semester. Students must register for the first and second session at the same time. Students with a clinical, financial or other hold will be unable to register until their hold has been cleared. Students wishing to drop, add or withdrawal from a course should contact their advising & retention specialist.
• Attendance questions
• Academic questions
• Finance questions

Detailed information regarding all academic policies is available at chamberlain.edu/catalog. It is important for students to familiarize themselves with these policies to ensure academic success throughout their program.

Students are encouraged to contact their advising & retention specialist with any questions or needs. Advising & retention specialists may also contact students to increase student awareness of issues that may negatively impact their academic success and to help students identify faculty and college support services to help students successfully complete their course of studies.

We recognize that your education is a significant investment. More than 80 percent of Chamberlain students receive some form of financial aid. Financial aid is available in the form of federal and private loans, scholarships, grants and work-study to those who qualify. At Chamberlain, we actively work to keep costs down while maintaining the highest educational standards. We will do everything we can to help you earn your nursing degree, including helping you identify all your financing options and helping you apply for financial assistance. For the most up-to-date information on tuition and expenses, refer to chamberlain.edu/tuition.

If you are planning to use financial aid, October is the time to renew your Free Application for Federal Student Aid (FAFSA^®) at fafsa.ed.gov.

Chamberlain FAFSA school code: 006385 If you attend our Indianapolis campus, please include school code E02182 as your first school code (in addition to 006385). Online students are not eligible for Indiana state grants.

If you need more information on various programs offered by Chamberlain, visit chamberlain.edu/financialaid.

• Loans and grants are generally disbursed between Week 2 and Week 5
• Title IV credit balance payments are issued within 14 days of having a credit balance

Student Finance Questions

If you are using loans to finance your education, it is important you understand your borrowing history and how it will impact your future. To assist you, utilize Financial Tools available on your student portal to help you understand your loan borrowing history, your academic progression in relationship to your aggregate loan limits and the impact of your academic and borrowing decisions on your student loan repayment amount. Visit community.chamberlain.edu and select Financial Tools. You will have access to create, monitor and edit an Estimated Financial Plan as you progress through your program.

Payment Information

• Pay your monthly bill online at community.chamberlain.edu
• Check, credit card payments, private loans and outside scholarship refunds will remain on your student account to be used for future charges unless the “hold cash” authorization is rescinded
• Set-up direct deposit for a quicker, safer and more convenient refund
• Refer to the Cancellation and Refunds Policy section of the academic catalog at chamberlain.edu/catalog.
• For your state specific minimum refund policy, visit chamberlain.edu/student-consumer-information#statedisclosures

FAFSA^® is a registered trademark of the U.S. Department of Education.

Student Payment Options

If you need payment options, Chamberlain has payment plans and other funding options available. Students whose financial aid fully covers their costs or who pay their entire non-covered balance by the first day of a session, do not need to enroll in a plan.

Monthly Payment Plans

• Make monthly payments during the session/semester
• For students who are not using financial aid or outside funding and want to make monthly payments or are using outside aid but want to make monthly payments to resolve any non-covered balance

Deferred, Direct & Extended Payment Plans

• Available to students providing proof of reimbursement or who have exceptional circumstances

For additional information, contact your advising & retention specialist.

Chamberlain Scholarship Opportunities

Chamberlain offers a range of merit- and need-based scholarships to assist students in funding their tuition.

For the list of Chamberlain scholarship opportunities, visit chamberlain.edu/scholarships.

Note: Scholarship recipients are responsible for all other educational expenses.

Student Employment

Chamberlain employs students in several roles, both through the Federal Work Study program and through regular employment. Your advising & retention specialist can determine if you are eligible for the Federal Work Study program and can also provide information about all available positions at the University.

In addition, information for other part-time opportunities may be available through the Career Services Office or the Perspectives student assistance program.

• Office assistants
• Peer tutors
• Lab assistants
• Other

FWS opportunities are only available to those who qualify. For more information on FWS opportunities, contact your advising & retention specialist.